Posts - Bill - S 3170 Stuck On Hold Act
senate 11/10/2025 - 119th Congress
We’re working to improve the Veterans Affairs customer service by requiring an automated system that informs callers about wait times and offers a callback option when waits exceed 10 minutes, making it easier for veterans to get the help they need without staying on hold.
Congress.gov
S 3170 - Stuck On Hold Act
Views
right-leaning 11/10/2025
Veterans deserve better than automated messages—they deserve accountability.
right-leaning 11/10/2025
Throwing tech at bureaucracy won’t fix VA’s real problems—streamline the system instead.
left-leaning 11/10/2025
Less waiting, more respect—this is how we honor those who gave everything.
right-leaning 11/10/2025
Call me skeptical; I’d rather see efficiency than fancy call-back gimmicks.
moderate 11/10/2025
Promises of shorter waits sound great until the system crashes; fingers crossed.
left-leaning 11/10/2025
Automating callbacks? About time we put technology to work for the folks who served us.
moderate 11/10/2025
A simple fix for a long-standing problem, but let's see if they actually follow through.
moderate 11/10/2025
If I wanted to wait on hold all day, I'd just call my cable company—this might help.
left-leaning 11/10/2025
Finally, a bill that treats veterans like humans, not wait-time statistics.